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- TELEPHONES-In
the event that we'll need to reach you on moving day, we advise continuing
service at your old address through the day following your move. The
telephone company is usually able to begin service at your new address
one or two days before you move in, provided they are given at least
one week's notice.
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- PARKING-If
parking a large truck will be tight or complicated at either your
old or new location, or if it appears that it will be necessary for
us to double park in front of your house or building, you should advise
us of this before moving day. You can help prevent any problems by
parking your own cars and placing barrels, cones etc. in the necessary
spaces-a day to two prior of the move. You should allow for about
40-50 feet, keeping in mind that the walk ramps add on to the total
length of our trucks.
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ELEVATORS-Some buildings
management's require you to reserve the elevator in advance, and many
buildings do not permit you to move on weekends or use there primary
tenant elevators. Please advise us as to the schedule you have reserved
for your elevator.
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LARGE ITEMS-Certain bulk
or large items (armoires, mattresses, cribs, large wall units, refrigerators,
pianos, safes, cast iron stoves, etc.) can turn an otherwise easy move
into a problem, particularly if it is discovered after we arrive and
begin your move that the job will require one or more complicated procedures
involving hoisting or furniture disassembly. You can help us in this
regard by providing us information regarding these items which we may
have missed in estimating your move.
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PIANOS-With years of piano moving experience, we welcome the
challenge of moving any piano. Your piano can be moved as part of a
complete household move included in the hourly rate of the move, or
as a single item. Please call GSM for rates on single piano moves. (Based
on facility of access to and from moving locations, i.e. difficult stairwells.)
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HOISTING AND FURNITURE DISASSEMBLY-Surcharges sometimes apply
for hoisting, depending on your needs. We try to provide our trucks
with the necessary tools for all basic furniture disassembly, so let
us know if you have something particularly unique. It may require us
to do our estimate in person.
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- INSURANCE-Great
Scott Moving provides with every move insurance at the industry standard
of $.60 per pound per article. However, our reputation has been built
by our doing thousands of moves without any damage. If you wish, we
can offer additional value-rated coverage at the rate of $10 per $1000
of actual value, with NO deductible applied, limited to $50,000 per
cargo load. Please give us several days notice as to what your additional
insurance needs will be, so that we can send you the proper certificates.
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- GUARANTEE-Your
complete satisfaction, and the satisfaction of your future referrals,
is our foremost reason for being in business. If you are not pleased
with our service, we would appreciate your telling us so. Occasionally,
unforeseen problems may delay our schedule with you, or prolong a move
beyond it's original estimation. Please understand that this is not
intended. We do our best to resolve immediately any problems we encounter,
and we appreciate your patience and understanding.
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